📦 Bikroy Mart Delivery & Return Policy
Fast Delivery
Delivery Timelines:
Inside Dhaka: Typically takes 1–3 business days.
Outside Dhaka (Across Country): Typically takes 3–5 business days
Cash on Delivery (COD)
Pay securely at your door. You only hand over the payment when your package physically arrives.
🛡️ Bikroy Mart Buyer Protection
7-Day Returns
Comprehensive Coverage: If your product arrives damaged, physically defective, or fundamentally different from its description, you are fully covered under our protection framework.
Return Conditions
Safety Window: You have a complete 7-day period starting from the official date of delivery to open a formal return claim and request either a direct product exchange or a full refund.
Change of Mind (Wrong size/color preference): Customer pays return shipping.
💡 Pro-Tip for Buyers: Always visually inspect the physical condition of the packaging at the exact moment of delivery. If you notice any immediate discrepancy or damage, notify the delivery agent on the spot or contact customer support right away within your 7-day safety period.