Enjoy smooth comfort and a natural feel with Durex Play Sensitive Gel, a premium water-based lubricant specially formulated to help relieve dryness and enhance comfort during intimate moments.
Its gentle, skin-friendly formula provides a silky texture that glides smoothly while remaining non-sticky and easy to clean. Designed for sensitive skin, it offers a comfortable experience and is suitable for regular use.
The water-based formula is compatible with all types of latex condoms and washes away easily with water, making it a practical and convenient choice for everyday use.
Premium water-based lubricant
Smooth and gentle texture
Helps reduce dryness and improve comfort
Skin-friendly formula suitable for sensitive skin
Non-sticky and easy to clean
Compatible with all types of latex condoms
Water-soluble for quick and easy cleanup
Suitable for personal and couple use
Trusted quality from Durex
Brand: Durex
Product Type: Water-Based Lubricant
Formula Type: Sensitive Formula
Pack Size: 50ml
Country of Origin: United Kingdom
Provides smooth and comfortable lubrication
Enhances comfort with a natural feel
Gentle enough for sensitive skin
Convenient and easy to use for everyday needs
Backed by over 80 years of expertise, Durex Play Sensitive Gel delivers trusted quality and reliable comfort whenever you need it.
📦 Bikroy Mart Delivery & Return Policy
Fast Delivery
Delivery Timelines:
Inside Dhaka: Typically takes 1–3 business days.
Outside Dhaka (Across Country): Typically takes 3–5 business days
Cash on Delivery (COD)
Pay securely at your door. You only hand over the payment when your package physically arrives.
🛡️ Bikroy Mart Buyer Protection
7-Day Returns
Comprehensive Coverage: If your product arrives damaged, physically defective, or fundamentally different from its description, you are fully covered under our protection framework.
Return Conditions
Safety Window: You have a complete 7-day period starting from the official date of delivery to open a formal return claim and request either a direct product exchange or a full refund.
Change of Mind (Wrong size/color preference): Customer pays return shipping.
💡 Pro-Tip for Buyers: Always visually inspect the physical condition of the packaging at the exact moment of delivery. If you notice any immediate discrepancy or damage, notify the delivery agent on the spot or contact customer support right away within your 7-day safety period.
Bikroy Mart Return & Refund Policy
1. Return Window
Time frame: 7 days from the delivery date to request a return or exchange.
Requests after 7 days are ineligible for a refund or replacement.
2. Eligibility Requirements
Condition: Unused, unwashed, and in original condition.
Packaging: Original packaging intact with all tags, manuals, warranty cards, and accessories.
Proof of Purchase: Order number, invoice, or digital receipt required.
3. Non-Returnable Items
Inner wear, lingerie, and swimwear
Perishable goods (food, flowers, supplements)
Opened cosmetics, skincare, or personal care products
4. Damaged, Defective, or Incorrect Items
Notice Period: Report within 48 hours of delivery.
Unboxing Video: Recommended to speed up your claim.
Resolution: Bikroy Mart covers 100% of return shipping costs and provides a free replacement or full refund.
5. Refund Processing Time
Quality Check: 2–3 business days upon warehouse receipt.
Mobile Wallets / MFS (bKash, Nagad, Rocket, Bangla QR): 2–7 business days
Credit / Debit Cards: 7–10 business days (depending on bank processing time)
6. Return Shipping Costs
Bikroy Mart's Fault (Defective, damaged, wrong item): Free (We cover 100% of fees).
Change of Mind (Wrong size/color preference): Customer pays return shipping.
📞 Contact Information
📧 Email: support@bikroymart.com.bd
📞 Hotline: 09617401205
💬 Whats App: 01719026090
💬 Live Chat: Available on the website (10:00 AM – 9:00 PM)
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